Senior Engagement Specialist - 35938

Your ability to work collaboratively, build trusting relationships, influence ways of working and maintain networks will be critical to success.

The environment that we work in can be ambiguous, changing and uncertain, therefore the role will require someone who is curious, resilient and can work autonomously.

Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training and alternative working arrangements will be available to support you with your incident role.

• setting engagement standards and expectations for our suppliers
• defining, reporting and managing engagement risk
• assuring engagement compliance and performance across the Flood Investment Programme
• encouraging consistency by developing and embedding engagement guidance and tools
• facilitating collaboration and engagement networks – sharing best practice and problem solving
• building relationships and providing a link between delivery teams, suppliers and leadership – sharing engagement data and insights to inform decision making
• operating strategically – looking for opportunities to mitigate engagement risks and implement mitigations once nationally, across the business.

• understands how to influence and take the lead in/manage discussions to ensure that stakeholder management, early engagement and collaborative advantage is built into programmes of work.
• understands how evaluation provides vital intelligence to continually improve efficiency, innovation and quality of engagement
• can spot stakeholder and engagement risks, issues and opportunities and uses evidence and effective communication to raise these with leaders and governance groups, shaping discussions and decisions on mitigations
• quickly forms and maintains relationships with internal and external stakeholders. Is confident facilitating meetings, running networks and empowering others, whilst managing expectations and understanding the boundaries you’re operating within
• operates strategically, considering the bigger picture and interdependencies before delivering
• is confident collaborating with others to make effective decisions that work within established processes
• is resilient, tenacious, adaptable and can work within ambiguous, uncertain, and changing situations.

We aim to be a diverse workforce reflecting the UK’s population, particularly welcoming applications from Black, Asian and Minority Ethnic, disabled, female and LGBT+ candidates.

We offer a range of full, shared or part-time working arrangements.

As this is a national role, we encourage blended home and office working. Occasional travel is required.

• generous pension provision and leave entitlement.
• Our flexible working supports a healthy work/life balance.
• Excellent training and learning opportunities are available.

This role must be undertaken from within the UK and may qualify for sponsorship if certificates are available. Visit  to seek professional advice regarding options for obtaining the right to work in the UK. For further information please contact:
Lucy Payne, lucy.pay or Kirsty Hardy, kirsty.har

Competency description:
Presenting a case in a convincing and attractive way that will win people over, encouraging them to follow plans willingly; often succeeding where logic and reason alone would fail.

Question:
Describe a time when your communication and influencing skills helped shift someone’s perspective or decision. What approach did you take and how did you overcome barriers?

(Please be advised, this will be the lead competency for sifting if we get a large number of applications.)

Competency description:
Plans, carries out and evaluates effective engagement with internal and external stakeholders following the ‘Working with others’ (or equivalent approach to plan, do and evaluate engagement)

Question:
Describe a time when you developed and evaluated a strategic communication and/or engagement approach. How did…