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Hybrid Complaints Specialist – Customer Advocate

Job in Colchester, Essex County, CO1, England, UK
Listing for: AmTrust International
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
Job Description & How to Apply Below
A leading insurance company based in Colchester is looking for a Complaints Handler to manage customer complaints from start to finish. The role involves communicating with customers via phone and reviewing relevant evidence to address their concerns. Ideal candidates will have strong communication skills and experience in regulated environments such as finance or telecoms. This hybrid role offers a great opportunity for further development in complaint handling practices while contributing to a dynamic team implementing operational changes.
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