Customer Service Coordinator
Job in
Earls Colne, Colchester, Essex County, CO1, England, UK
Listed on 2026-02-28
Listing for:
Milbank Concrete Products Ltd
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
We are seeking a confident communicator to join our Planning Team. The role centers on daily telephone contact with customers to gather critical delivery and installation information. You will update our planning systems to ensure we maintain accurate forward workload and continue to meet customer expectations.
Responsibilities- Make regular outbound calls to customers to obtain required information.
- Update planning schedules and CRM/ERP systems.
- Liaise with internal departments to share essential planning information.
- Manage customer emails.
Strong verbal communication and a positive, proactive approach. Excellent organisational skills with attention to detail. Ability to manage multiple customer conversations and tasks efficiently. Confidence using MS Office and internal systems.
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