Customer Service Advisor

A client of ours in the Colchester area are recruiting a Customer Service Advisor to join their team. This is a full-time permanent position working Monday - Friday 8.00am - 4.45pm and paying 25,800 - 26,500 per annum depending on experience.

Key Duties include but are not limited to:

• Respond promptly to customer enquiries through email and phone.
• Provide advice and guidance on the company's product range.
• Process customer orders
• Resolve delivery-related issues and handle customer complaints professionally and tactfully.
• Carry out general administrative duties to support daily operations.

Skills and Experience required to be considered for this Customer Service Advisor position:

• Excellent communication skills.
• 3+ years' experience within a call centre and customer service position
• Manufacturing, Engineering or construction industry experience is desirable but not essential
• Positive, can-do attitude.
• Proficient within the Microsoft Packages

If you feel like you meet the above criteria & would like to be considered for this Customer Service Advisor position, please apply with your CV.