Retail Sales Assistant

Travel Service Partner – Asda Travel Money

Location: Colchester
Hours: 16 per week
Pay: £13.50 per hour + monthly bonus
Contract: Permanent, Part Time

• Welcoming customers, building relationships and delivering excellent customer service.
• Understanding each customer’s needs and helping them with their travel money requirements.
• Applying training to provide expert advice on products and services, converting interest into sales.
• Consistently working towards and exceeding team sales targets.
• Processing foreign exchange transactions and online orders accurately in a fast‑paced environment to ensure customer satisfaction.
• Collaborating with the team to drive performance, deliver excellence, and celebrate teamwork.
• Adhering to company processes and paying attention to detail to ensure everything stays on track.

• Strong communicator with a passion for outstanding customer service.
• Active listener who understands customer needs and creates a positive experience.
• Positive, can‑do attitude with a willingness to tackle challenges.
• Team player ready to learn, grow, and develop within the organization.

• Optional benefits including access to private medical, dental, and critical illness insurance, along with discounted health checks and wellness screenings at preferential corporate rates.
• Wellbeing support programmes to aid physical, mental, and financial wellness.
• Flexible shift patterns to accommodate different lifestyles; voluntary overtime available during busy seasons.
• 25 days holiday plus bank holidays (pro‑rata).
• Monthly bonus for achieving targets.
• Pension plan with Scottish Widows.
• Career development opportunities via training, learning pathways, and internal career growth.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.