Customer Service Assistant

Customer Service Assistant

Location:

Banbury Salary: £12.71/h

Hours:

Monday to Friday, 40 hours per week Contract Type:
Temporary to Permanent We are currently recruiting for a Customer Service Assistant to join our client's friendly and supportive team in Banbury. This is a fantastic opportunity for someone looking to develop their customer service and administrative skills within a busy office environment. Full training will be provided.

Key Responsibilities Answer incoming telephone calls and respond to customer enquiries professionally and efficiently. Process customer orders accurately and in a timely manner. Provide excellent customer service and support to both new and existing customers. Liaise with colleagues to ensure customer requirements are met. Maintain accurate records and update internal systems as required. Support the wider team with general administrative duties.

Requirements Computer literate with a good understanding of Microsoft Word and Excel. Confident and professional telephone manner. Strong communication and customer service skills. Good attention to detail and organisational abilities. Ability to work effectively as part of a small team. Willingness to learn and develop new skills. What's on Offer? National Minimum Wage Monday to Friday working hours Full training provided Friendly and supportive team environment Opportunity to secure a permanent position following a successful temporary period If you enjoy helping customers and are looking for a new opportunity within a supportive office environment, we would love to hear from you.