Strategic Account Customer Service Specialist; Hybrid
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Success Management, Account Manager, Bilingual, Customer Service Rep
Taylor & Francis is seeking an experienced Customer Service Specialist to serve as the primary contact for strategic accounts, ensuring first-time resolution and high customer satisfaction. The role requires proactive engagement, complex queries handling, and collaboration with commercial teams in a hybrid UK-based setup.
The ideal candidate will have strong SAP/Salesforce proficiency, excellent communication skills, and a solid background in achieving KPI/SLA targets while maintaining accuracy
We are currently recruiting a Strategic Account Customer Service Specialist (Hybrid UK) for our team in Colchester, England, United Kingdom.
This role, Strategic Account Customer Service Specialist (Hybrid UK) at Informa PLC, could be your next opportunity.
Are you ready to take on the Strategic Account Customer Service Specialist (Hybrid UK) role at Informa PLC?
We would love to welcome a new Strategic Account Customer Service Specialist (Hybrid UK) to our group in Colchester, England, United Kingdom.
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