Credit Controller

Credit Controller | Colchester

An opportunity has arisen for an experienced Credit Controller to join a well-established organisation in Colchester. This Credit Controller role sits within a supportive finance function and offers genuine ownership of the credit and collections process.

As a Credit Controller, you will take responsibility for managing the debtor ledger and driving timely payments, while building strong working relationships with both internal and external stakeholders. The Credit Controller will be part of a close-knit accounts team and will report directly into the Finance Controller.

Please note, this Credit Controller role may be subject to relevant security clearance checks.

• Manage and monitor the debtor ledger end to end
• Proactively chase outstanding payments via phone, email, and written communication
• Communicate professionally with clients to secure payment and resolve queries
• Maintain accurate records of all debtor communications
• Produce and distribute aged debt reports to management
• Assist with month-end reporting and accounts receivable reconciliations
• Work closely with internal teams to ensure client accounts are accurate
• Support fee-earning staff to achieve prompt payment
• Meet regularly with client leads to review outstanding balances
• Meet with senior stakeholders to analyse overall debt position
• Produce Letters Before Action for unpaid invoices where required
• Recommend accounts for escalation or legal action
• Prepare Court Claim forms where necessary
• Support wider finance duties as required
• Manage workload effectively and independently

• Proven experience in a Credit Controller or similar role
• Experience using Sage 200
• Strong MS Office skills, particularly Excel
• Experience producing aged debt reports
• Strong attention to detail and data accuracy
• Confident communicator with strong problem-solving skills
• Understanding of financial regulations and data protection
• Team-focused, motivated, and keen to continue learning

Salary: £35,000 – £37,000

• Flexible working arrangements, hybrid working
• 25 days annual leave plus bank holidays, with additional leave over the festive period.
• Competitive salary with regular market benchmarking and reviews.
• Employer pension contribution.
• Health cash plan.
• Support for professional memberships and ongoing training.
• Structured development, mentoring and internal coaching.
• Family-friendly employment policies.
• Cycle to Work scheme.
• On-site parking at regional offices.
• Season ticket loan where applicable.
• Death in service cover.
• Early finish incentives linked to company performance.
• Paid volunteering leave (up to two days per year).
• Health and mental wellbeing initiatives.
• Employee referral programme.
• Regular team and social events fully funded by the business.

If you are a credit controller
, considering your career opportunities, please contact Megan Cole at Brandon James.