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Complaints Investigator & Service Improvement
Job in
Colchester, Essex County, CO1, England, UK
Listed on 2026-07-30
Listing for:
Essex County Council
Full Time
position Listed on 2026-07-30
Job specializations:
-
Government
Public Health
Job Description & How to Apply Below
Essex County Council is seeking a Complaints Officer for a 12-month fixed-term contract based at County Hall, Chelmsford. The role requires handling a varied caseload of complaints, writing clear responses and ensuring timely resolutions in line with statutory requirements.
You will investigate, gather information from directorates, analyse themes, and contribute to service improvements while maintaining empathy and accuracy in every interaction.
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