Care Co-ordinator

Colchester Medical Practice has an opportunity for a care co-ordinator to join our team on a full-time basis working 37 hours per week over 5 days. This role is based at our Wimpole Road Site.

The post-holder will provide extra time, capacity and expertise to our practice team to help us to improve the care provided to our patients.

• Working within our proactive care team, following up with patients who have recently been discharged from hospital.
• Working with GPs and other professionals within the practice to identify and manage a caseload of patients. Particularly working with vulnerable patient groups with long-term conditions that may require this extra support. This may include working with individuals, their carers, families and healthcare teams.
• Using in-depth knowledge of locally available support and services todevelop care plans with patient, focusing on prevention.
• Supporting the coordination of all key activity, including access to services, advice and information, as well as ensuring that health and care planning is timely, efficient, and patient-centred.
• Helping patients prepare for, or follow-up after, clinical conversations.
• Using clinical systems on a daily basis, with confidence to run searches and keep care records up-to-date.
• Dealing with day to day admin re safeguarding.

Colchester Medical Practice is a well established PCN, delivering excellent care to over 43,000 patients across the city of Colchester. We have four sites (Shrub End Surgery, Castle Gardens Medical Practice, Wimpole Road Surgery and Parsons Heath Medical Practice) and a new health and wellbeing hub, based at our Parsons Heath site. The practice is well established with a rating of GOOD by the Care Quality Commission.

As a practice we employ over 120 colleagues to provide excellent healthcare to patients across Colchester. We offer:

• The NHS Pension Scheme is a defined benefits scheme
• Life insurance
• Family benefits including an adult dependents pension and childrens pension
• Ill health benefits
• Living Wage Foundation Accredited
• Remote working (for some roles)
• Annual Leave: minimum 33 days FTE, with enhancements for long service
• Enhanced maternity & paternity terms

If you would like to find outmore information about this role, please do not hesitate to get in contact withus.

• Diploma Level 2 in Health and Social Care, or an equivalent qualification

• Experience of working within healthcare, the voluntary or community sector, to support vulnerable groups.
• Familiar with local resources and services, including how to access them.
• Motivated by helping people, with care and empathy.
• Able to deliver person-centred support in a non-judgmental way.
• Experience of completing holistic person-centred care planning assessments.
• Strong listening and communication skills.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.