Support Worker (International House

Location:

International House, Colchester, CO3 0LE

Hours:

Full - Time Days - 42 hours per week (Monday to Sunday, rota basis)

Pay: £12.71 – £13.21 per hour (depending on qualifications)

International House is a 12-bed Supported Living service supporting adult female and males with complex mental health needs and autism. The service provides a safe, structured and person-centred environment where individuals are supported to build independence, develop daily living skills, and achieve their personal goals. People we support enjoy a range of activities within the service and in the community, including cafes, shopping, arts & crafts and community outings, helping them to stay engaged, active and connected.

As a Support Worker, you'll support adults with complex mental health conditions in a residential service with multidisciplinary team input and support. The service will provide intensive short-term support to individuals with complex needs and challenging behaviours including personal care.

• Support individuals to manage their mental health and wellbeing
• Encourage independence and help people achieve personal goals
• Build positive, trusting relationships
• Support daily routines, appointments, and community activities
• Provide practical and emotional support in a person-centred way
• Follow clear processes and individual care plans to ensure we provide safe and consistent support

• 5.6 weeks annual leave
• Access to our exclusive ivolve extra discounts platform
• Your birthday off following a qualifying period
• Weekly lotto draws winning cash prizes
• Scratch card prizes for reward and recognition
• Development opportunities through our internally run academies
• Yearly colleague awards and recognition events
• Salary advance scheme (after a qualifying period)

• Entry Level – £12.71 per hour
• NVQ Level 2 completed – £12.96 per hour
• NVQ Level 3 completed – £13.21 per hour

• A calm, caring and resilient approach
• Passion for supporting people with mental health needs
• Ability to build trust and maintain professional boundaries
• Willingness to learn and develop
• NVQ Level 2 (or above) in Social Care or Mental Health
• Experience in a mental health or support setting
• Basic IT skills

We're one of the UK’s leading adult social care providers and we're growing fast. Our mission is simple: to support people with mental health needs to live stable, independent and meaningful lives.

Proudly recognised by The Sunday Times Best Places to Work for three consecutive years, and winners of the 2026 Health and Social Care Industry Award, we've built a culture where people can thrive every day.