Patient & Resolution Lead
Listed on 2026-10-11
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Healthcare
Healthcare Management, Healthcare Administration
East of England Community Health and Care NHS Trust (Cambridgeshire) is seeking a experienced Resolution and Complaints Manager to join the Patient Experience team. This Band 6 role leads the Trust's resolution and complaints process, handling informal and formal cases and ensuring timely investigations.
You will liaise with managers and staff, train teams, and produce regular reports. Knowledge of NHS complaints legislation is essential to drive improvements in patient care.
We are looking to fill the Patient Experience & Resolution Lead position at East of England Community Health and Care NHS Trust (Cambridgeshire) in Peldon, England, United Kingdom.
This position is for the Patient Experience & Resolution Lead role at East of England Community Health and Care NHS Trust (Cambridgeshire).
We are seeking a motivated Patient Experience & Resolution Lead to join East of England Community Health and Care NHS Trust (Cambridgeshire) in Peldon, England, United Kingdom.
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