HR Shared Services Specialist

Job Description

This role is based in our Colchester office.

The HR SSO is responsible for the full ‘Hire to Retire’ employment cycle of approximately 11,000 colleagues globally and is split into four areas: HR SSO EMEA, HR SSO America, HR SSO APAC and MI (Management Information). HR SSO EMEA is responsible for the provision of services to approximately 4,000 colleagues and is further split into Pre‑employment and Administration.

• The HR SSO Specialist (Admin) is expected to assume the following key responsibilities plus any other reasonable duties as required:
  • Provide first point of contact for all colleagues on employee lifecycle enquiries. Resolving queries professionally and promptly.
  • Management of the HRIS systems (SAP and Oracle) to ensure colleague profiles are maintained and accurately updated with any changes throughout the month. Ensure colleague files are maintained alongside this.
  • Work with HR Business Partners, Payroll and Benefits teams to ensure all payroll deadlines are met.
  • Prepare, run, and submit payroll each month to our in‑house payroll team and external payroll provider (ADP).
  • Produce all change, parental leave, absence, flexible working and any other ad‑hoc letters upon request.
  • Handles diverse and confidential information requiring extreme accuracy, independent judgement and discretion.
• The HR SSO Specialist (Pre‑employment) is expected to assume the following key responsibilities plus any other reasonable duties as required: