Learning and Development Coordinator​/Manager – Human Resources

Home / Vacancies / Learning and Development Coordinator/Manager – Human Resources – Colchester

Thompson Smith and Puxon LLP (TSP) is a long-established regional law firm serving individuals, families, businesses, farmers, landowners and organisations across Essex, Suffolk and beyond.

Our mission is to Transform, Succeed, and Prosper for our clients, our people and the wider community.

Through TSP
2030, we continue to invest in our people, technology and working environment, creating opportunities for our teams to develop, grow and thrive. We want our people to develop, progress and build long-term careers with us, while delivering a high standard of service to our clients.

We are looking for a proactive Learning and Development professional to help drive capability, continuing competence and career development across the firm.

This is not a traditional training administration role. You will work directly with Team Leaders, lawyers and operational and support teams to identify skills gaps, anticipate future development needs and make sure appropriate learning and development takes place. You will also play an important role in graduate recruitment, trainee development, professional accreditations, mandatory learning and making effective use of our Law Net membership.

The role sits within the Human Resources team and reports to the Human Resources Manager.

Hours:

Approximately 20 to 35 hours per week, depending on the successful candidate.

Depending on qualifications and experience, the appointment may be made at either Learning and Development Coordinator or Learning and Development Manager level.

• Work with Team Leaders to identify current and future skills and capability requirements.
• Support individuals and managers to create practical career and development plans.
• Develop and maintain a firm-wide learning and development plan aligned to business priorities, workforce planning, progression and succession.
• Identify skills gaps arising from changes in legal practice, regulation, technology, artificial intelligence and client expectations.
• Support development across legal, operational and support teams.
• Drive a proactive approach to continuing professional development and continuing competence across the firm.
• Identify learning needs through performance, supervision, client feedback, complaints, file reviews and regulatory developments.
• Maintain accurate learning and development records and support Solicitors Regulation Authority continuing competence requirements.
• Work with Human Resources and Professional Standards to turn recurring quality, risk or complaint themes into practical development activity.
• Monitor professional accreditations, memberships and renewal requirements.
• Manage Learning and Development budgets at both firm-wide and team level, including training requests, spend and value for money.
• Evaluate whether learning activity is improving knowledge, behaviour, capability and performance.

• Take ownership of driving engagement with Law Net across the firm.
• Act as a Law Net Learning Administrator and support the administration of Law Net Connect .
• Proactively identify relevant Law Net learning, events, resources, communities and Discussion Groups for individuals and teams.
• Build appropriate Law Net opportunities into development plans and continuing competence activity.
• Support registrations, profiles, bookings and learning administration.
• Introduce Law Net as part of new starter induction and help colleagues make effective use of the wider network.
• Coordinate the firm's graduate recruitment programme and future trainee…