Infrastructure Automation Engineer

Join Colchester Institute – Where Your Career Makes a Difference

At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the leading providers of education and training in the region, we are proud to offer a dynamic, supportive, and forward-thinking working environment.

Full‑time, Permanent.

Colchester Campus.

In this role, you will act as a 3rd line escalation point for complex incidents, problems and service requests, ensuring timely resolution and minimal disruption to teaching and business operations.

You will design, develop and maintain automation solutions to reduce manual processes across IT systems, infrastructure and user services.

You will proactively identify opportunities to improve operational efficiency by analysing service desk trends, recurring issues and workflows, implementing automated rules and integrations where appropriate.

You will develop intelligent automation solutions for network infrastructure, including self‑healing capabilities, automated remediation of common issues and integration with monitoring platforms.

You will develop and maintain Power Shell scripts to support Microsoft infrastructure automation, including Active Directory, Exchange, Azure/Entra , Intune and Microsoft 365 environments.

You will also create automation scripts for network device configuration and management, alongside developing infrastructure monitoring and alerting solutions.

In addition, you will contribute to and support Infrastructure as Code (IaC) and configuration management practices to improve consistency, scalability and reliability across the College’s IT infrastructure.

• Proven experience in Power Shell scripting, supported by a demonstrable portfolio.
• Experience automating Microsoft infrastructure, including Active Directory, Exchange, Azure/Entra , Intune and Microsoft 365.
• Experience administering ITSM platforms and developing workflows within systems such as HaloPSA, Service Now, Jira Service Management or similar platforms.
• Experience working with REST APIs and system integrations.
• Experience of network automation using Python, Ansible or API‑based configuration methods.
• Experience supporting enterprise systems and services in a 3rd line technical support capacity.

• Evidence of continuous professional development in automation technologies.

At Colchester Institute, we value our staff and invest in their growth. Joining us means becoming part of a vibrant community dedicated to excellence in education and training. If you are passionate about making a difference and inspiring the next generation, we would love to hear from you.

We do not engage with recruitment or search agencies unless they have been officially contracted in line with our PSL.

Salary: £42,000.92 to £45,906.64 per year

Permanent - Full-time

Job reference: ILT

Colchester Institute is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

We strive to be an Equal Opportunities employer. All applicants who are offered employment will be subject to a Criminal Records check from the Disclosure and Barring Service.

Colchester Institute reserves the right to close a vacancy before the advertised closing date if sufficient applications have been received.