Learning Management System Lead

As our Learning Management System Lead, you will play a central role in shaping Provide's digital learning environment and strengthening the development of our colleagues. You'll combine technical expertise with a passion for continuous improvement, ensuring our LMS is reliable, intuitive, and aligned with our wider Talent and Learning Strategy.

You will support the configuration, optimisation, and ongoing enhancement of the system, while also designing and delivering initiatives that make learning more innovative, accessible, and impactful for everyone across Provide.

Working collaboratively with internal teams and external partners, you'll help expand our learning capacity and create meaningful opportunities for colleagues to grow and thrive.

• Support the implementation, maintenance and development of the Learning Management System (LMS).
• Configure, maintain, and update system modules, hierarchies, audiences, certifications, and learning pathways.
• Set up and manage user accounts, permissions, roles, and access controls in line with governance requirements.
• Design and develop engaging digital learning content, including e-learning modules, learning pathways, dashboards, and resources.
• Support subject matter experts to translate training needs into effective digital learning solutions.
• Collaborate closely with colleagues across the Talent and Learning team to ensure all training interventions are high-quality, fit for purpose, and consistently aligned to the needs of all colleagues.
• Build strong relationships with external suppliers, content providers, and system partners.
• Provide expert advice and guidance on LMS capabilities, best practice, and digital learning approaches.
• Deliver training, guidance, and support to system users, managers, and administrators including in 1-2-1 settings and large groups such as team meetings.
• Develop and maintain reporting dashboards to support mandatory training compliance.
• Produce regular and ad hoc reports for managers, committees, and regulatory requirements as required.
• Identify opportunities to streamline processes, automate workflows, and enhance user experience.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men's Networks.