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IT Service Desk Analyst — Impactful Users
Job in
Colchester, Essex County, CO1, England, UK
Listed on 2026-07-11
Listing for:
Care UK
Full Time
position Listed on 2026-07-11
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Care UK is seeking an enthusiastic Service Desk Analyst to join our IT team. You will deliver an efficient and professional service to over 15,000 users across 250+ sites, ensuring responsiveness, effectiveness and quality.
You will monitor trends, escalate major incidents, provide training to new analysts and contribute to continual service improvements with regular weekly and monthly reporting.
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