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Service Delivery Manager – Telecoms & Public Sector
Job in
Colchester, Essex County, CO1, England, UK
Listed on 2026-08-01
Listing for:
Emsans
Full Time
position Listed on 2026-08-01
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Emsans, a leading UK network integrator, is seeking a Service Delivery Manager to act as the main operational interface between customers and on-site support teams. You will build trusted relationships, manage incidents, and drive service improvements across ITIL-aligned processes.
Based on customer sites in the Essex region, you will coordinate with Network Operations, Engineering and Service Desk to ensure KPIs and SLAs are met, while identifying growth opportunities through proactive account
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