IT Infrastructure and Security Engineer

#TEAMBULK ARE HIRING AN IT INFRASTRUCTURE AND SECURITY ENGINEER

Bulk™ is on an incredible journey, with a mission to move the business from a manufacturing-led retailer to a destination brand for active nutrition. We are shaking up the sports nutrition industry through disruptive marketing campaigns that help people think differently about our brand - and we want you to be a part of it!

We want passionate risk-takers. We want people that like to challenge our thinking. We want people that live and breathe digital and have an affinity to the world of nutrition, health, fitness, and sports.

As the IT Infrastructure and Security Engineer, you'll oversee Bulk's IT infrastructure and security posture, creating a resilient technical foundation while supporting AI adoption across the business. This role blends hands-on infrastructure management and cyber defence with strategic improvements, threat management, and compliance. You'll also partner with senior leadership to optimise key toolsets that drive Bulk's ongoing growth.

• Oversee the planning, design, implementation, monitoring, and maintenance of Bulk's IT infrastructure, including on-premise and cloud-based systems (Google Workspace, Azure, network, firewall, VPN, etc).
• Ensure system reliability, resilience, performance, and secure configuration, and updates, adhering to industry best practices.
• Lead infrastructure projects, from capacity planning to deployment, to support evolving business requirements.
• Support 2nd and 3rd line issues, guiding troubleshooting and resolution in line with SLAs
• Create and maintain technical documentation, policies, and procedures, ensuring smooth handover to Service Desk teams.
• Lead the incident response lifecycle, including managing security incidents and data breach containment, eradication, and post-mortem analysis.
• Serve as a dedicated Tier 3 escalation point for the Helpdesk team, providing expert advanced technical support and resolution for complex incidents.

• Own the setup, configuration, and maintenance of AI tooling across the business (e.g., Claude Code, Cowork, Codex-style coding/agent tools), including integrations, MCP server configuration, and connector management.
• Manage user access, permissions, and governance for AI tools, ensuring least-privilege access and secure connector/integration setup.
• Partner with teams to onboard new AI tools and integrations, balancing productivity gains with security and compliance requirements.

• Develop and implement security measures to protect Bulk's IT environment, continuously enhancing the security framework.
• Monitor, investigate, and remediate security alerts, incidents, and Indicators of Compromise (IOCs).
• Conduct threat analysis to address new and emerging risks; deploy response strategies to mitigate vulnerabilities.
• Manage and optimise security tools, including Next-Gen SIEM, SOAR, EDR/MDR/XDR, and cloud security solutions (CASB, ZTNA, SASE).
• Lead cybersecurity audits, compliance initiatives, and certification efforts (Cyber Essentials, ISO 27001).
• Perform regular vendor security assessments and coordinate with stakeholders on secure technology solutions.
• Perform regular vendor security assessments and coordinate with stakeholders on secure technology solutions.

• Bachelor's degree in Cybersecurity, IT, or a related field; relevant certifications (e.g., CISSP, CISM, CompTIA, ITIL).
• 3+ years' experience in infrastructure and security management within a medium-sized enterprise.
• Proficient in networking, cloud, and endpoint security technologies, including Crowd Strike, Cisco, Azure, VSphere, Windows Server, Mac/Windows, Jamf/Intune MDMs Automox, and VPNs.
• Hands-on experience with infrastructure management, cloud solutions (Azure, Google Workspace), and security frameworks.
• Strong knowledge of security monitoring, incident response, and threat analysis, including managing IOCs and remediation.
• Experience with compliance standards (e.g., Cyber Essentials, ISO 27001) and conducting vendor security assessments.
• Experience setting up and administering AI coding/agent tools (e.g.,…