IT Service Desk Specialist — 1st Line Support
Listed on 2026-10-11
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
Spicerhaart Group Ltd. is seeking an IT Service Desk Analyst to join our Group IT Services team in Colchester. You will deliver 1st line support to our branch network users, handling 40+ technical calls daily, troubleshooting IT and telecom issues, and logging all activity in Sys Aid.
You will classify incidents, escalate to 2nd line as needed, and help maintain our end-user environment across Windows, macOS, iOS and Android platforms. A focus on customer service and GDPR compliance is essential.
Join us at Spicerhaart Group Ltd. as our next IT Service Desk Specialist — 1st Line Support in Colchester, England, United Kingdom.
The advertised compensation is 23.000 - 28.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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