Property Claims Handler

We are recruiting for an experienced Property Claims Handler to join our client’s team, managing a varied caseload of property claims from initial notification through investigation and assessment to successful settlement.

This is an excellent opportunity for a confident claim’s professional with strong technical knowledge, excellent communication skills and a genuine commitment to delivering a high level of customer service.

Key Responsibilities

* Manage property claims end-to-end, from first notification through to settlement.

* Review policy coverage and assess claims, liability and property damage.

* Investigate claims and gather, review and evaluate relevant evidence.

* Negotiate settlements with customers, insurers, loss adjusters and other stakeholders.

* Liaise effectively with brokers, underwriters, customers and third parties.

* Handle enquiries, complaints and correspondence promptly and professionally.

* Maintain accurate and up-to-date claims records in line with regulatory and compliance requirements.

* Manage a varied caseload, prioritising effectively while maintaining a high standard of customer service.

Skills & Experience Required

* Previous experience in insurance claims handling is essential.

* Previous property claims experience is highly desirable.

* Good knowledge of insurance products, policy coverage and claims processes.

* Excellent communication, negotiation and organisational skills.

* Customer-focused, professional and proactive in your approach.

* Confident managing multiple claims and competing priorities.

* Comfortable using Microsoft Office and CRM systems.

Benefits (Subject to Eligibility):

* Competitive salary of up to £36,000 DOE.

* Hybrid working, with office attendance once every two weeks (after successful completion of probation)

* Professional qualification opportunities.

* Increased annual leave with service.

* Additional paid birthday leave.

* Private medical insurance and health cash plan.

* Free personal training sessions.

* Discounted vehicle hire.

* Free onsite parking.

* Employee referral scheme.

If you're an experienced Property Claims Handler looking for your next career opportunity, we'd love to hear from you