Domestic Facilities Coordinator

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Healthy outcomes start with positive patient experiences.

Please take the time to read the attached job description

Job Introduction

Make a Difference Every Day

As a Domestic Facilities Coordinator with Sodexo, you’ll play an important part in ensuring patients receive care in an environment that is consistently clean, safe, welcoming and well managed. You’ll lead and support domestic cleaning and food service colleagues, helping to minimise the risk of healthcare-associated infections while maintaining high standards across a busy hospital environment.

What You’ll Do

• Coordinate the delivery of an efficient, effective and high-quality domestic service.
• Monitor cleanliness against the 2023 National Standards of Healthcare Cleanliness, ensuring action plans are implemented where standards fall below expectations.
• Act as a key point of contact for Sodexo colleagues, ward managers, matrons and service users.
• Lead and support your team through effective scheduling, communication, training, performance reviews and development planning.
• Manage absence processes, including return-to-work meetings and investigations where required.
• Deploy resources effectively to respond to urgent requests, service issues and emergency cover.
• Control cleaning materials, consumables and equipment, helping to minimise waste and manage excess usage.
• Build positive working relationships with employees, patients and other service users.
• Support the recruitment and welcoming of new employees.
• Promote a Zero Harm culture, leading by example and ensuring incidents and accidents are appropriately investigated and recorded.

What You’ll Bring

• Experience of leading, coordinating or supervising a team within a service-focused environment.
• Strong people-management and organisational skills, with the ability to manage schedules, absence, training and team performance.
• A clear, polite and professional communication style.
• The ability to build effective relationships with colleagues, customers and service users.
• A caring, compassionate and positive approach when supporting patients, visitors and employees.
• The confidence to manage competing priorities and respond effectively to changing operational requirements.
• A proactive approach to health and safety, service improvement and infection prevention.
• A commitment to protecting patient privacy and dignity while delivering consistently high standards.
• The ability to use labour, materials and equipment efficiently while maintaining service quality.

What we offer:

Working at Sodexo isn’t just a job — it’s a chance tomake a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

About Sodexo

At Sodexo, our purpose is to create a better every dayfor everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food andFM Services, Benefits & Rewards Services and Personal & Home Services .

We are committed tobeingan…