Community Safety Manager

Community Safety Manager

Permanent Full-time 37 hours per week Monday to Friday

We re looking for someone ready to take the lead and make a real impact in our communities by joining our Community Safety Team. This is a key management role within a forward-thinking, customer-focused organisation committed to delivering exceptional services.

About the Role

As Community Safety Manager, you ll lead a multi-disciplinary team responsible for tackling anti-social behaviour, supporting tenancy sustainment, and ensuring safe, thriving neighbourhoods. You ll work closely with internal teams and external partners to deliver proactive solutions and drive continuous improvement.

What we re looking for:

• A confident and inspiring Manager with the ability to motivate and develop a team.
• Strong communication and negotiation skills, with a diplomatic approach to working with diverse communities.
• Proven knowledge of tenancy management and ASB tools, alongside a track record of delivering excellent customer service.
• Highly organised, methodical, and able to manage competing priorities under pressure.
• Proficient in IT systems and mobile technology to support agile working.

Your Impact

You ll play a pivotal role in achieving our strategic priorities delivering a positive customer experience and promoting safe, inclusive communities where people thrive and feel proud to live.

Why Join Us

We are offering a competitive salary, including excellent benefits, which include:

• Local Government Pension Scheme with a 20.8 % employer contribution.
• Excellent training, development, and progression opportunities.
• Generous annual leave entitlement 23 days annual leave (increasing to 26 days after 5 years service), plus bank and public holidays and two extra company holidays during the Christmas period.
• The opportunity to buy up to another 5 days holiday, subject to conditions.
• Access to the Employee Assistance Programme.
• Provision of a smartphone and laptop.
• Free parking (for when you re in the office).
• Discounted gym member corporate membership rate at Leisure World and the Northern Gateway.
• One Volunteering Day per year.
• Free Flu Jab.
• Exceptional flexible working arrangement.
• Agile Working at Colchester Borough Homes means having some flexibility about when, where and how we work to best meet the needs of our role and service area.

Other employee benefits include payment of a professional subscription, Free yearly eye tests plus a contribution towards glasses for VDU use.

Interview date/s to be confirmed.

Equality and Diversity Commitment

Colchester Borough Homes is an equal opportunities employer. As part of our continued commitment to Equality and Diversity, and our workforce accurately reflecting the community we represent, we welcome applicants from all backgrounds, and applicants who have status as an individual with a physical or mental disability. We are a Disability Confident Employer and a Mindful Employer. We also hold accreditations for Working Well, Investors in People Gold status and the Armed Forces Covenant.

How to Apply:

• Step 1 Click apply and you will be redirected to our careers site.
• Step 2 Read the advert, Job Accountability Statement and Person Specification.
• Step 3 Click Apply online below and complete the application form in full, ensuring that you indicate how you meet the criteria contained within the Person Specification.
• Step 4 Press submit .