Branch Supervisor

Branch Supervisor page is loaded## Branch Supervisor locations:
Colchestertime type:
Full time posted on:
Posted Yesterday job requisition :
JR114336
** Salary:
**** Competitive Salary + Bonus + Excellent Benefits
**** Branch Supervisor** **- Colchester** **(CO3 0LE
)** **– Plumb & Parts
** We are Plumb & Parts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent  addition to the competitive salary, there are also benefits on tap – including...Annual

leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a
** Branch Supervisor
** based in
** Colchester
* * you’ll be responsible for:
* Assist the Branch Manager in overseeing daily branch operations, ensuring smooth and efficient service delivery.
* Supervise and support branch staff, providing guidance, training, and performance feedback.
* Ensure excellent customer service and handle escalated customer inquiries and concerns.
* Help implement and monitor branch sales goals and KPIs, working closely with the team to achieve targets.
* Maintain branch standards, ensuring compliance with company policies, procedures, and safety regulations.
* Assist in managing branch budgets, inventory, and scheduling.
* Promote a positive, collaborative team environment that aligns with company values.

This is a full-time, permanent role working 40 hours per week Monday to Friday between 7.30am – 4.30pm.
** And here’s what we’d like you to have:
*** Prior supervisory experience in a customer service environment.
* Previous industry or merchant experience would be desirable.
* Excellent communication skills and confidence interacting with customers to build strong relationships.

We look forward to receiving your application!#ACHS
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The Wolseley Group is a leading plumbing, heating, cooling and infrastructure trade specialist merchant, which employs over 5,500 people across the UK and Ireland, spanning 10 brands.
Through our offices in Warwick and Ripon, our three distribution centres and our network of over 550 branches, our people work together to provide exceptional service to our customers every day.
* We encourage applicants from all backgrounds, communities and industries, and are committed to having an organisation that is made up of diverse skills, experiences and abilities, where everyone is treated with Fairness & Respect.
* #J-18808-Ljbffr