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Helpdesk Supervisor: Lead Service & KPI Excellence

Job in Colchester, Essex County, CO1, England, UK
Listing for: Sodexo
Full Time position
Listed on 2026-02-24
Job specializations:
  • Management
Job Description & How to Apply Below
A leading facilities management company is seeking a Helpdesk Supervisor to manage day-to-day operations at their site in Colchester. The role involves ensuring SLA and KPI standards are met, supporting team performance through effective management and training, and acting as the primary contact for stakeholders. Candidates should have previous supervisory experience in a customer-focused environment and strong IT skills. This opportunity offers numerous employee benefits, including mental health support and a retirement plan.
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