Team Manager; Nexus

Overview

Team Manager (Colchester Essex office location)

Are you seeking your next management opportunity? Have you previously worked in Hospitality Management, Sales Management, Estate Agency, Residential Lettings or Contact Centre… then we might just have the role for you!

Spicerhaart, Colwyn House, Sheepen Place, Colchester, Essex, CO3 3LD
. Please only apply if you live within a 20 mile radius of this location.

A basic salary between £27,000 - £30,000 per annum (based on sales management experience).

Rota pattern covering early and late shifts Monday to Friday 9am to 6pm and 11am to 8pm. 1 in 3 Saturdays with a day off in lieu the following week. You must have the ability to work 40 hours per week as standard.

Spicerhaart is one of the UK's leading estate agency groups. Our expansive residential sales and lettings network includes haart, Chewton Rose, Felicity J Lord, Haybrook, Howards, butters john bee, and Darlows. We also provide conveyancing, legal services, and financial services through our Just Mortgages division.

Role Overview Of a Team Manager

We are seeking a motivated and experienced Manager to lead a team of up to 15 Move Managers and Administrators at our Colchester Head Office. This role involves driving sales to completion and partner administration services, managing team performance, and ensuring excellent customer service.

• Achieve team KPI targets by ensuring timely completion of administrative tasks for partners.
• Drive the sales process through sales progression, ensuring business growth and client retention.
• Enhance team performance through targeted training and development.
• Represent and promote Spicerhaart’s brand values and core beliefs.
• Operate within company standards, policies, and systems.
• Build and maintain relationships with our partners and regional managers.
• Conduct regular 1:1s, performance reviews, and return-to-work meetings.
• Deliver new starter inductions and act as a role model for the team.

• Strong teamwork and ability to create an enjoyable working environment.
• Exceptional customer service skills, exceeding customer expectations.
• Results-focused with a strong drive for business success.
• Commercially aware and follows company standards and procedures.
• Embraces responsibility, accountability, and demonstrates professionalism.
• Effective decision-making and problem-solving skills.
• Initiative and innovative thinking.
• Commitment to personal and professional development.
• Strong communication skills and the ability to build trusting relationships.
• Demonstrates role model behaviours with excellent attendance and timekeeping.

• Competitive basic salary between £27,000-£30,000 per annum.
• Comprehensive training from day one with ongoing coaching and development.

We are currently conducting our selection process using video software. To be eligible to proceed in our recruitment process, you will need:

• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006).
• Evidence of your right to work in the UK, in the form of passport or birth certificate.
• Proof of address.
• National Insurance number.

At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are. We are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.

To All Recruitment Agencies:
Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.

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