Sales Team Leader

Sales Team Leader – £35,000 – £38,000 – Colchester, Essex

My client, a well‑established and growing supplier within the construction sector, is currently seeking an Internal Sales Team Leader to join their busy sales office on a permanent basis. This is an excellent opportunity for an experienced sales professional looking to take the next step into a leadership role, supporting the Internal Sales Manager in driving performance, developing the team, and creating a proactive, sales focused culture.

• Support the Internal Sales Manager in motivating, coaching, and developing the Internal Sales team.
• Drive a sales‑first mindset, encouraging increased customer engagement and commercial growth.
• Plan and allocate daily workloads, ensuring tasks are prioritised effectively across the team.
• Monitor team performance, identifying opportunities for improvement and addressing any operational challenges.
• Act as the first point of contact for team support and escalations when required.
• Promote high standards of customer service, communication, and professionalism.
• Encourage improvements in call answer rates, email response times, and overall customer experience.
• Support KPI tracking, reporting, and the achievement of team and business objectives.

• Previous experience within an internal sales, customer service, or commercial office environment.
• Experience leading, supervising, or supporting a team, either formally or informally.
• Strong organisational skills with the ability to manage workloads and competing priorities.
• Confident communicator with the ability to motivate and influence others.
• Proactive and solutions focused approach to problem solving.

• £35,000 – £38,000 basic salary (dependent on experience)
• Opportunities for career progression and professional development
• Staff discounts and additional company benefits
• Free on‑site parking
• Supportive and collaborative working environment