Store Manager, Retail & Store Manager

Store Manager – Colchester Severalls

40 hours per week. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.

In this role, you will lead the Branch, serve customers, check deliveries, pick items from the warehouse, and stock shelves. You will also maintain a safe, pleasant environment and encourage a culture of feedback, praise, and recognition.

• Delivering great service: ensuring your team provides a great customer experience and drives sales through service.
• Mucking in: helping the team get the job done – checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch, and putting orders together.
• Inspiring: encouraging a positive mindset, building a culture of feedback, praise and recognition.
• Asking questions and building relationships: ensuring your team gets the development they need, supporting future business growth and succession, making sure customers leave with everything they need.
• Leading: from the front, coaching, motivating and engaging your team to create a great place to work where engagement is key.
• Building a fun working environment: maintaining great product availability and high branch standards, while making the branch a place everyone loves to work.

• Knowledge: proud of your track record in developing high‑performing and engaged retail teams.
• Hard work and passion: dedicated to leading a team to deliver sales through superb customer service and amazing results.
• A love of teamwork: happy to muck in and get your hands dirty, passionate about developing future leaders.
• Customer focus: ensure the customer remains at the heart of everything you do.
• Resilience: possess relentless determination to achieve results despite challenges, coaching your team to deliver.
• Flexibility: be there when your team needs you, understand priorities and plan effectively.
• Yourself: bring your whole self to work, let your personality shine through.

You’ll find every opportunity to bring your personality and potential to work. You can take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. You’ll be supported with training and development, including access to Toolstation Academy programmes. Benefits include 22 days’ holidays + Bank Holidays, a company pension scheme, life assurance, a bonus scheme, cycle‑to‑work scheme, Save and Buy as you earn, 20 % discount across all Travis Perkins companies, financial education and support, recognition awards, and discounts at over 1000 other retailers.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.