Elite Watch Technician — Movement Exchange & QC

About The Swatch Group

The Group is present in all price segments and is also active in the manufacture and sale of jewellery, watch movements and components. Its production companies supply movements and components to third-party watchmakers in Switzerland and around the world. Swatch Group is a key player in the manufacture and sale of electronic systems used in watchmaking and other industries. It is also a leader in the field of sports event timing.

Since 1848, innovative watchmaking has been the cornerstone of OMEGA’s heritage, but it is also inspired by sports timekeeping, the conquest of space and of course its enviable role in support of the world’s favourite spy. Thanks to OMEGA’s pioneering spirit and iconic designs, the brand has established a reputation for quality and luxury that is renowned worldwide.

This opportunity is based on site in the OMEGA Workshop at our Richmond Head Office.

• Perform battery replacements, pressure testing, and bracelet or strap exchanges
• Conduct water resistance testing to OMEGA technical standards
• Check and regulate movement rate, beat error, amplitude, and magnetism
• Safely uncase and disassemble watches and casing components
• Perform ultrasonic cleaning of cases, bracelets, and watch components
• Replace seals, crowns, pushers, batteries, spring bars, pins, and tubes
• Reassemble watches to ensure precision and water resistance performance
• Carry out movement exchange services in line with OMEGA procedures
• Perform quality control testing to ensure premium service standards
• Collaborate with colleagues to improve workflow efficiency and reduce delays
• Prioritise workload effectively while maintaining high‑quality workmanship and productivity

• Satisfactory results of a watchmaking apprenticeship course or minimum 2 years’ of relevant industry experience in a watchmaking company
• Ability to perform complete movement exchange of Quartz and Mechanical watches preferred
• Experience in case preparation, disassembly and quality control preferred
• Able to self‑manage own daily workflow whilst respecting productivity and quality targets
• Proficient in basic computer knowledge, SAP / similar ERP system, Microsoft Office
• Problem‑solving skills
• Excellent attention‑to‑detail
• Interpersonal skills; team player
• Excellent organisation, time, and priority management skills
• Ability to competently undertake multiple tasks

This role is based in our Richmond Head Office where you will have access to the following;

• Collaborative and supportive culture and extensive training
• Generous employee discount across all Swatch Group brands
• Employee referral program with the opportunity to earn a cash reward
• Access to our Employee Assistance Program
• Comprehensive income protection insurance
• Novated leasing opportunities for electric vehicles
• Extensive professional Learning and Development Program
• Beautiful office space with subsidised parking
• Large breakout space with coffee and fresh fruit provided daily