Shift Leader West Mersea Express

Overview

Tesco West Mersea, England, United Kingdom

Role: Tesco Shift Leader - Days - West Mersea Express

Location:

Tesco West Mersea, England, United Kingdom

Note:

1 day ago was among the first applicants. Get AI-powered advice on this job and more exclusive features.

Pay: Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.

Hours: It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, with the option to work fewer hours (minimum 12) if desired.

Availability: The table shows the periods of time in the week we’d like you to be available to work (availability windows). We will schedule contracted hours within these times and provide 3 weeks notice of your shifts. We are flexible with close matches to advertised times.

• Work in a fast-paced retail environment, with bags of variety
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
• Be there for customers, listening to them and helping to ensure they leave the store with what they came for
• Look for ways to improve service, including coaching colleagues and giving feedback to the team
• Guide and support colleagues in-store, ensuring it stays a safe place to work and shop
• Maintain an understanding of store performance and assist managers in delivering actions to improve operations
• Lead from the front and set a great example for your colleagues

Requirements: You need to be 18 or over to apply for this role.

Availability Window: Availability by day and time (as listed in the table) – typical shifts include afternoons (e.g., 14:00 to 23:00).

General role tone: Customers are at the heart of everything we do. You’ll oversee the store from the shop floor, supporting store operations and customer experience, every day.

• Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
• Supporting colleagues to deliver daily priorities and take regular breaks
• Opening and closing the store and completing duty cover with safety in mind
• Being the go-to person for colleagues in the absence of a manager
• Keeping the store clean, tidy, and well-presented
• Coordinating seasonal, community and charity events
• Contributing to a positive, inclusive team atmosphere
• Providing great customer service by listening to customers and putting them first
• Keeping the team informed on communications, changes, or updates
• Staying knowledgeable about store performance and seeking ways to improve operations
• Coordinating store improvements and removing obstacles to service
• Following health and safety routines and ensuring colleagues do the same
• Recognising and celebrating colleagues providing great service

Leadership and personal capabilities: To be a great role model, build strong relationships, communicate clearly, lead in the absence of management, adapt to change, motivate the team, and stay curious to improve service.

There are a lot of reasons Tesco is a great place to work. Here are just a few:

• There’s bags of variety. Flexible hours and shift patterns to suit your lifestyle
• Great opportunities for development with ongoing training
• An inclusive workplace where everyone’s welcome
• Your voice matters and ideas are welcomed
• Wellbeing support and resources
• Life cover and a pension with matching contributions
• Benefits to suit you, including discounts and other schemes
• Uniform provided and supportive policies for life’s moments
• Access to colleague networks and inclusive communities

Our vision is to become every customer’s favourite way to shop. Our core purpose is to serve customers, communities and the planet a little better every day. We embrace diversity, equity and inclusion (DE&I) and strive to create an inclusive recruitment process. Tesco is committed to flexible working where possible, and supports a wide range of life circumstances.

We are proud to be Disability Confident Leader and offer an accessible recruitment process. For information on accessibility support, please refer to the application page.

Note:

Tesco will recruit individuals who meet age requirements for the role. Some roles have age restrictions for working hours or location-specific duties. If there are high volumes of applicants, some roles may close earlier than advertised.

For more information about us, please visit

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing
• Industries:
  Retail