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Retail & Store Manager Customer Service Rep

Store Floor Lead: Ops, Service & Excellence

Job in Colchester, Essex County, CO1, England, UK
Listing for: M&S
Full Time position
Listed on 2026-02-14
Job specializations:
  • Retail
    Retail & Store Manager, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading retail company in Colchester seeks a dedicated Shift Lead to oversee operations during shifts. The role includes leading the sales floor, ensuring high standards of customer service, and managing team performance. Ideal candidates will have strong management skills, be customer-focused, and possess good digital capabilities. M&S values inclusivity and offers a dynamic work environment where innovation is at the forefront of retail.

This position promises a challenging and fulfilling experience in a team-oriented atmosphere.
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