Retail Shop Manager

Retail Shop Manager

* Mandatory weekend working on a rotational basis *

Contract:

Permanent

Salary: £27,393 per annum

• Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
• Additional holiday purchase scheme
• AVIVA pension package – up to 7% Employer Contribution including Life Assurance
• Employee health cash plan & wellbeing support schemes

East Anglia Children’s Hospices (EACH) is looking for a Retail Shop Manager to lead the team at our Angora Shop. This is a fantastic opportunity to join EACH’s vibrant retail team and manage one of our charity shops to maximise income from donated goods, new products, Gift Aid, and eCommerce.

You’ll support a dedicated team of staff and volunteers, drive community engagement, and ensure a welcoming, inclusive and efficiently retail environment while supporting children and young people with life-threatening conditions and their families.

Love fashion, people, and the thrill of finding something fabulous. Our Angora shop is a lively part of the local community, based on Angora Business Park on the west side of Colchester. With stylish branded donations and quality pieces arriving all the time, it’s a fun, energetic charity retail environment where no two days are ever quite the same.

What you’ll be doing:

• Leading a team of staff and volunteers to deliver outstanding customer service and maximise income from donated goods, new products, Gift Aid, and eCommerce.
• Creating a welcoming, inclusive and well-presented shop environment.
• Driving performance through effective merchandising, pricing, and promotional activity.
• Building strong relationships in the local community to encourage donations and volunteer support.
• Managing day-to-day operations including health & safety, stock rotation, and financial reporting.

Company:
East Anglia's Children's Hospices

Salary: £27,393

Hours:

Full-time

Location:

Colchester, CO3 0AB

Working pattern:
On-site

Job type:
Permanent

Posting date: 20 Aug 2026

Closing date: 31 Aug 2026

Working Pattern:

• Full-time 37.5 hours per week
• Working 5 days over a 6 day week
• * Mandatory weekend working on a rotational basis *
• Contract:
  
  Permanent
• Salary: £27,393 per annum

• Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
• Additional holiday purchase scheme
• AVIVA pension package – up to 7% Employer Contribution including Life Assurance
• Employee health cash plan & wellbeing support schemes

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.