Retail Customer Service Manager — Shop Leader
Job in
Colchester, Essex County, CO1, England, UK
Listed on 2026-09-06
Listing for:
Entain Group
Part Time
position Listed on 2026-09-06
Job specializations:
-
Retail
Customer Service Rep, Retail Associate/ Customer Service -
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
Entain Group's retail division is hiring a Retail Customer Service Manager to join Ladbrokes & Coral betting shops. You will deliver excellent customer service, build customer relationships, and support daily shop operations under the Shop Manager.
The role involves taking bets, handling cash, demonstrating betting terminals, and maintaining shop standards. The position expects a customer-focused approach with strong problem-solving skills and the ability to work a rotating 20-hour weekly rota.
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