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Retail Customer Experience Manager; Betting Shop

Job in Colchester, Essex County, CO1, England, UK
Listing for: Entain Group
Part Time position
Listed on 2026-10-19
Job specializations:
  • Retail
    Customer Service Rep
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 15000 - 21000 GBP Yearly GBP 15000.00 21000.00 YEAR
Job Description & How to Apply Below

Entain Group in the United Kingdom is seeking a Retail Customer Service Manager to deliver top customer service across our Ladbrokes & Coral betting shops and drive daily standards.

Reporting to the Shop Manager, you will be part of the Shop team, handle bets and cash transactions, demonstrate products and terminals, resolve customer concerns with empathy, work toward targets, and open or close the shop on a 20-hour weekly rota.

The Retail Customer Experience Manager (Betting Shop) position in the Management & Operations, Sales field is open for applications.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Colchester, England, United Kingdom.

This opportunity is part of our work in Management & Operations, Sales.

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