Internal Sales Team Leader

My client, a well-established and growing supplier within the construction sector, is currently seeking an Internal Sales Team Leader to join their busy sales office on a permanent basis. This is an excellent opportunity for an experienced sales professional looking to take the next step into a leadership role, supporting the Internal Sales Manager in driving performance, developing the team, and creating a proactive, sales focused culture

• es Support the Internal Sales Manager in motivating, coaching, and developing the sales te
• am Drive a sales first mindset, encouraging increased customer engagement and commercial grow
• thPlan and allocate daily workloads, ensuring tasks are prioritised effectively across the te
• am Monitor team performance, identifying opportunities for improvement and addressing any operational challeng
• esAct as the first point of contact for team support and escalations when requir
• ed Promote high standards of customer service, communication, and professionali
• sm Encourage improvements in call answer rates, email response times, and overall customer experien
• ce Support KPI tracking, reporting, and the achievement of team and business objectiv

• lls Previous experience within an internal sales, customer service, or commercial office environm
• ent Experience leading, supervising, or supporting a team, either formally or informa
• lly Strong organisational skills with the ability to manage workloads and competing priorit
• ies Confident communicator with the ability to motivate and influence oth
• ors Proactive and solutions focused approach to problem solv

• kage £35,000 - £38,000 basic salary (dependent on experie
• nce Opportunities for career progression and professional develop
• ment Staff discounts and additional company bene
• fits
  
  Free on-site par
• king Supportive and collaborative working environ