Enforcement & Regulatory Services Security Officer

Position: Enforcement & Regulatory Services Security Officer  Up to £13.25 / hour
# Security Officer Posted 23rd October 2026

REFERENCE
34228 _### Share this job### Relevant Jobs Enforcement & Regulatory Services Operations Controller Location Colchester , Essex Job Type Permanent Are  you motivated by safety, teamwork, and protecting communities? Oakpark Security Systems LTD is looking for a dedicated Security Operations Controller to join our Security Servi...Up to £13.75/ hour

View job Enforcement & Regulatory Services Mobile Response Officer Location Fareham , Hampshire Job Type Permanent Are  you motivated by safety, teamwork, and protecting communities? Oakpark Security Systems LTD is looking for a dedicated Mobile Response Officer to join our Security Services tea...Up to £13.25/ hour

View job Enforcement & Regulatory Services Community & Environmental Services Manager (Interim)
Location West Midlands Job Type Contract About  the Role We are seeking an experienced and dynamic leader to take responsibility for a diverse portfolio of community and environmental services within a forward-thinking loc...View job Location

Colchester, Essex Salary Up  to £13.25/hr Job Type Permanent Job  Discipline Enforcement & Regulatory Services
** Are you motivated by safety, teamwork, and protecting communities? Oakpark Security Systems LTD is looking for a dedicated Security Officer to join our Security Services team.
**** Who are Vertas?
** Vertas delivers trusted, integrated facilities management solutions across Great Britain. Our team of 5,000 colleagues provides a comprehensive range of facilities services, including cleaning, catering, property design, recruitment, transport, and environmental management. You'll find us putting the customer at the heart of everything we do, while prioritising our colleagues' health, safety and wellbeing.
*
* About the Role:

** Based in
** Colchester, CO4 3ZL

** you will be working
** 42 hours a week on average, covering both control room and mobile response positions.
** You'll play a key role in safeguarding sites, responding swiftly to incidents, and delivering a professional service that reassures our clients and upholds Oakpark's standards
** Your responsibilities will include:
*** Answering of incoming phone calls into the main Operations Control Room.
* Respond to incidents when they happen.
* Patrol and make sure all facilities are secure.
* Monitoring and actioning emails that come into the Operations Control Room
* within a centralised email box
* Ensure Customers SLA's are adhered to.
* To provide our customers with a level of security in accordance with their
* requirements.
* To act in a professional, courteous and proper manner to all persons you have direct
* or indirect contact with whilst carrying out your duties and comply with all company
* procedures and policies
* To always be in possession a valid SIA licence relevant for the sector within which you
* will be working and to display it clearly whilst on duty.
* To maintain the required Electric Database Systems, I.E Track Tik, Chase etc.. and
* produce detailed shift Handover documentation.
* Ensure the integrity of our Mobile Response and site-based colleagues Health and
* Safety by effective use of the Lone Worker Monitoring and vehicle tracking
* Systems.
* Monitoring all CCTV system cameras and alarms and responding as required in line
* with procedures
* Understand the escalation procedures relating to issues or incidents and know
* when to escalate or deal with locally
* Report to the Duty Manager any incident outside of your experience or control
* and follow all actions and issues as required
* Carry out daily equipment checks to ensure system serviceability and escalate any
* faults identified to the appropriate service partner and/or customer
* Compile daily, weekly, monthly reports as required.
* Produce high quality Reports relating to all Incidents in a timely manner
* To inform your employer and the SIA of any changes to your address and any other
* changes as detailed within your Terms and Conditions of employment
* Present a positive image of Oakpark Security at all times.
* Maintain effective relationships with clients, colleagues, suppliers, external partners
* and other stakeholders to ensure cohesive delivery of services.
* Complete all training and compliance with company policies in relation to the use
* of vehicles, equipment and PPE.
* Maintain personal and professional development to meet the changing demands of
* the job, participate in appropriate training/development activities.
* To Assist Operations Resourcer as…