Service Coordinator

30 hours per week – Maternity Cover contract.

If there's a possibility the person going on mat leave may be off for longer or come back part-time etc and the successful cover person will still be needed after the set maternity end date, I'd make a point to mention 'The role is a Maternity cover for an initial 12 months, with an ideal start date of 4th January 2027, with the possibility of extension.'

We are looking for an enthusiastic and community-focused Service Coordinator to support the social inclusion element of the Futures Together service across Mid and North Team.

Futures Together combines the expertise of Essex Phoenix Futures’ Criminal Justice and Social Inclusion services to provide meaningful support, opportunities, and positive outcomes for the people we work with.

As Service Coordinator, you will:

• Develop and deliver innovative social inclusion activities and groups.
• Recruit, train, and support volunteers and peer mentors.
• Build and maintain strong relationships with local community organisations and partners.
• Encourage and support individuals to engage with social inclusion opportunities.
• Work collaboratively with the wider Futures Together team to improve outcomes for those using the service.

We are seeking an individual who is:

• Passionate about social inclusion and community engagement.
• Motivated to support people to achieve positive change.
• Confident in building partnerships and working with diverse communities.
• Organised, proactive, and able to work independently.

This role provides the opportunity to make a real difference in people's lives while working flexibly and autonomously within a supportive team environment.

• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

• Starting salary of £21,038.4
• which includes a market supplement per annum, pro rata. With the opportunity to access potential yearly salary increments subject to appraisal.
• 25 days’ annual leave plus Bank Holidays pro-rata, (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance.
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities.
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access.
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We will ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.
Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.
We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.
We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do.