Operations Support Specialist, Administrative​/Clerical

## Operations Support Specialist Apply:
Colchester, VT:
Part time:
Posted Yesterday:
R0090581

Building Name: HHH
- Home Health & Hospice Location Address: 1110 Prim Rd, Colchester Vermont Regular Department : HHH
- Admin Operations Part Time Standard

Hours:

32

Biweekly Scheduled

Hours:

Shift: Day Primary

Shift:

-Weekend Needs:
None Salary Range:
Min $21.26 Mid $26.58 Max $31.89

Recruiter:
Megan Brunovsky

Job Summary  Under the supervision of the Executive Office Manager the Operations Support Specialist ensures efficient day-to-day operations across Home Health and Hospice offices. This role supports front desk operations, facility access and deliveries, supply coordination, scheduling logistics, and general office coordination while maintaining professionalism, confidentiality, and adherence to organizational policies Qualifications /

Job Requirements  Education  
• High school diploma required; associate degree preferred.

Skills, Experience and Attributes  
• Minimum 2–3 years of administrative, front desk, or operations support experience; healthcare experience preferred.

• Strong communication, customer service, and organizational skills.

• Ability to work independently and manage competing priorities.

• Competency with Microsoft Office, scheduling tools, and basic office technology.

• Adaptability and problem-solving skills.

• Thrives in a fast-paced environment.

• Ability to work independently and collaboratively within a team environment.

• Strong attention to detail and accuracy.

• Manages multiple responsibilities with grace, kindness, and curiosity.
• Success Criteria  
• Growth Mindset:  Embraces challenges, learns from mistakes and feedback, sees effort as a path to mastery and finds inspiration from the success for others.

• Judgement:  Applies sound judgement and decision making when handling day to day activities, problem solving, and resolving conflicts.  
• Culture Contribution:
Models and lives Home Health and Hospice Mission and Values General Standards  
• Must demonstrate and maintain any required competency  
• Able to speak, read and write in English  
• Be honest, self-directed, possess initiative, display good judgment and a positive attitude toward daily activities   
• Have the ability to communicate clearly and effectively both orally and in written work  
• Be able to work cooperatively and in a productive manner with organization’s employees, clients, customers and the general public  
• Maintain satisfactory standing with the Adult Abuse Registry, Child Abuse & Neglect Registry, Vermont Criminal Information Center and OIG   
• Be free from the illegal use and effects of drugs and alcohol in the workplace  
• Be able to conduct the functions of this job without risk of harm to the health and safety of self and others  
• Hold a valid driver’s license and have a reliable, registered vehicle with insurance as required by the organization, and appropriate to position

Responsibilities / Performance Indicators     Operational Office Support   a.
Maintains a professional and welcoming front desk environment.
b.
Serves as the primary contact for visitors, staff, and vendors.
c.
Assists with facility access and delivery coordination.
d.
Follows established procedures for operational activities.
e.
Escalates concerns appropriately.
f.
Maintains operational supply inventories.
g.
Processes incoming and outgoing mail.
h.
Logs and secures incoming checks and deposits.
Customer Service and Communication   a.
Supports positive patient and visitor experiences.
b.
Communicates effectively with internal and external customers.
c.
Processes incoming and outgoing mail.
d.
Provides phone coverage during assigned business hours.
Compliance and Quality   a.
Maintains confidentiality of organizational information.
b.
Complies with…