Apprenticeship Development Coach

Join Colchester Institute – Where Your Career Makes a Difference

At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the leading providers of education and training in the region, we are proud to offer a dynamic, supportive, and forward‑thinking working environment.

In this role, you will provide hands‑on support, mentoring, and coaching to a caseload of apprentices in the Electrical and Plumbing disciplines. Acting as a key link between the college, apprentices, and employers, you'll play a vital role in ensuring each learner stays on track and reaches their full potential.

You will work closely with stakeholders to monitor progress toward key milestones and ensure successful completion of End Point Assessments within the planned timeframe. Through regular reviews and check‑ins, you will identify any barriers to success early and put in place clear, targeted action plans to overcome them.

• Support apprentices and employers at every stage of the apprenticeship journey.
• Manage sign‑ups, offer guidance, and handle all key admin efficiently.
• Work closely with delivery teams to maintain top‑tier learning experiences.
• Track apprentice progress through regular reviews and key milestones.
• Identify learners needing extra support and connect them to resources.
• Develop and follow up on action plans for apprentices at risk.
• Champion safeguarding, equality, and health & safety in all interactions.
• Guide apprentices through Functional Skills and End Point Assessment prep.
• Keep systems like Smart Assessor accurate and fully updated.
• Drive quality, recruitment, and employer engagement efforts.
• Stay sharp through ongoing training, events, and CPD.

• Minimum of Level 2 qualification in English and Mathematics GCSE 4+ or C and above / CSE Level 1 / O‑Level C or above / Level 2 Adult Numeracy or Literacy or equivalent.

• Proven experience in a customer service role, with a strong track record of delivering outstanding service and upholding quality assurance standards.
• Demonstrated ability to effectively communicate and build relationships with employers and key stakeholders, both within and outside the organisation.

We do not engage with recruitment or search agencies unless they have been officially contracted in line with our PSL.