Security Engineering Manager

The Company

Every day, NuHarbor Security improves the cybersecurity of our clients by making it stronger and easier to understand. Our comprehensive suite of security services, from strategic advising to 24‑hour monitoring and management, provide an organizational view of security that is focused on results and recommendations that are valuable for both business and technical leaders. We’re growing quickly because our clients, and the general market, are looking for these outcomes and for the data it gives them to explain, promote, and justify, their security investment and mission.

The Security Engineering Manager serves as the People Leader of a team of Security Engineers. This manager is accountable for the leadership and coaching and outcomes of the Security Engineering team members.

• Leads a team security engineers consistent with NuHarbor corporate values :
  Help Clients Win, Always Improve, Protect the House
• Promotes a culture of excellence by maintaining the highest expectations of performance, establishing rigorous quality controls, and preventing repeated errors.
• Manages team performance based on established key performance indicators and provides direction, leadership and mentoring for team.
• Utilizes data to make decisions about priorities and resource allocation across multiple clients.
• Assists clients as needed by addressing questions or concerns and acting as a representative of NuHarbor Security.
• Manages product quality by reviewing tickets, backlogs, compliance with SLA / SLOs, handling guidelines, runbook adherence, and policy compliance.
• Assists the sales organization in articulating our value to prospective clients.
• Collaborates on creative and innovative technical solutions in line with NuHarbor Security's strategic initiatives.
• Serves as a technical escalation point for 24 / 7 coverage.

• Bachelor’s Degree and eight (8) years’ working in directly applicable Cybersecurity or related technical positions.
• In lieu of a degree, two (2) years of experience in a related technology field and relevant industry certifications are required.
• Three (3) years of experience should be in a leadership and / or management role.
• Demonstrated experience managing, coaching, and mentoring a technical team.
• Proven experience leading large-scale process improvement and change initiatives.
• Demonstrated experience successfully leading customer-facing teams who work with cybersecurity technology platforms.
• The ability to make complex subjects understandable to various audiences ranging from cyber practitioners to business executives.
• Successful experience making data based decisions to delegate and prioritize work across large teams.
• Demonstrated ability to prioritize work across several projects and balance workload.
• Experience with data visualization tools and strong analytical skills.
• Proven ability to coach and explain security operations and cybersecurity to clients and teams.
• Proficient understanding of project management.
• Client facing professionalism with exemplary written and verbal communication skills.
• Must be a citizen of the United States.

• Proven experience with direct people management / leadership responsibilities for a team with 5 or more engineers who provide cybersecurity services to multiple clients.
• Experience in a 24x7 security services organization.
• Intimate knowledge of Splunk Enterprise, Splunk Cloud, and Splunk Enterprise Security.
• Experience with security event triaging and threat hunting executed through both a SIEM and EDR toolset.
• Experience with multiple operating systems (Linux, MacOS, Windows), their command lines, processes, and file systems.
• Expertise in the cybersecurity space, especially security monitoring (MSSPs, MSPs).
• Hold at least one relevant industry certification (GCFA, GCIH, CEH, CISM, CISSP, etc.).
• Demonstrated client facing professionalism with exemplary written and verbal communication skills.
• Proactive and performs well in all aspects of your Security and strategic work.
• Proven ability to balance operational and strategic work.

Base Salary for this…