Parts Sales Manager

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Regular Full-Time Colchester, VT, US

3 days ago Requisition

Salary Range: $70,000.00 To $90,000.00 Annually

At Hunter Truck, our people are the driving force behind our success. As one of the largest Peterbilt dealer groups in the country, we combine the resources and opportunities of a growing organization with a culture where people are empowered to make an impact. With twenty-eight locations across Pennsylvania, New Hampshire, New Jersey, New York, Vermont, and West Virginia, we offer the scale, support, and career opportunities to help you take your career to the next level.

Come build your career with a team that invests in you from day one.

Location:

Colchester, VT Position Type:
Full-Time

Schedule:

Monday through Friday, 7:00 AM to 4:30 PM
Pay: $70,000 to $90,000 per year Address: 41 Hercules Drive Colchester, VT 15446

Manage the Parts Department to return a satisfactory profit on dealer capital invested. Accomplish objectives using proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying, and advertising.

• Forecasts goals and objectives for the department and works daily to meet them.
• Hires, trains, motivates, counsels, and monitors the performance of all department staff.
• Develop, with the SR VP of Parts Operations and the Branch Manager, a training and succession plan for the department.
• Prepare and administer an annual operating budget for the parts department.
• Analyze sales, expenses, and inventory monthly to maintain profit goals.
• Work with SR VP of Parts Operations and the Branch Manager to accomplish assigned goals.
• Attend manager’s meetings.
• Maintain current knowledge of industry at large as well as the marketplace within the dealership’s AOR.
• Hold monthly department meetings for the purpose of communicating industry news, changes in procedure, new vendor or part sales opportunities, etc.
• Provide technical assistance to parts department employees.
• Coordinate a prompt, efficient, and timely flow of paperwork.
• Monitor daily reports and sales productivity.
• Develops with senior management, enforces, and continuously reviews customer processes that ensure complete satisfaction.
• Ensure work area is kept clean and orderly.
• Enforces safety requirements, including but not limited to forklift training and operation, processing of MSDS sheets on all products carried, and OSHA Right-to-Know.
• Understands, keeps abreast of, and complies with federal, state, and local regulations that may affect parts sales.
• Maintain professional appearance.
• Work hours consistent with proper management of all shifts as well as time required for any special circumstance.
• Maintain a balanced inventory consistent with the requirements of the service department, body shop, fleets, wholesale accounts and the do-it-yourself public.
• Establish individual parts inventory levels and balance them for turns consistent with company policies.
• Monitor and adjust inventory to manage obsolescence within company guidelines.
• Ensure returns are processed within vendor guidelines to ensure maximum credit for the company.
• Supervise stock order procedures and all applicable replenishment systems.
• Enforce a policy on the special ordering of parts. Ensure that stock orders represent at least ninety percent (90%) of all orders.
• Work with the service manager and body shop manager to ensure a timely turnaround of parts needed for internal jobs.
• Analyze departmental operations and storage layout and makes revisions as needed for maximum effectiveness.
• Direct shipping and receiving efforts to ensure timely processing
• Utilize the lost sales summary report.
• Ensure that all parts department purchases are properly accounted for before payment is made.
• Establish pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty.
• Ensure that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.
• Direct outside parts and counter sales efforts, including a telemarketing program to maintain customer contact and increase sales.
• Make regular, in person customer visits alone and with other dealership staff.
• Take advantage of all manufacturers' inventory co-op…