Front desk agent

Front desk agent
Hotel Dene and Conference Centre

Job details
Location
Hwy 28 & RR 423
Cold Lake, AB
T9M 1P2
Work location on site
Salary
17.00 hourly / 30.00 hours per week
Terms of employment
Permanent employment
Full time
Starts as soon as possible
2 vacancies
Overview
Languages
English

• Register arriving guests and assign rooms
• Resolve complaints and claims
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Answer telephone and relay telephone calls and messages
• Provide customer service

Additional information
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Personal suitability
Client focus
Excellent oral communication
Excellent written communication
Organized
Reliability
Team player

• Support for persons with disabilities
• Support for newcomers and refugees
• Support for youths
• Support for Veterans
• Support for Indigenous people
• Support for mature workers
• Supports for visible minorities

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.