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Insurance Account Manager Client Success

Job in Coldwater, Branch County, Michigan, 49036, USA
Listing for: Calljohnfulmer
Full Time position
Listed on 2026-10-30
Job specializations:
  • Sales
    Insurance Sales
  • Insurance
    Insurance Sales
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below

Benefits:

  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2010 and currently lead a team of seven. I've been with State Farm for 30 years, including 16 years working in underwriting and human resources before deciding to pursue agency ownership. I wanted the opportunity to make a more personal impact by helping others and making a difference in people's lives.

Being involved in our local community is incredibly important to me. I serve on the Downtown Development Committee and genuinely enjoy finding ways to support our community, strengthen local relationships, and contribute to its continued growth.

Our agency offers health benefits, a Simple IRA retirement plan, paid time off, licensing reimbursement, and a stipend toward short-term disability or life insurance. We also place a strong emphasis on work-life balance and supporting our team members both personally and professionally.

I'm looking for someone who is motivated, competitive, and a true team player. The right person will take pride in getting the job done, enjoy working toward goals, and genuinely care about helping people every day. If you're looking for a supportive, family-oriented team where hard work is valued and making a difference matters, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Manager for John Fulmer - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

  • Develop and maintain customer relationships to drive retention and growth.
  • Conduct policy reviews and provide recommendations to customers.
  • Oversee the resolution of complex customer issues.
  • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

  • Experience in insurance sales or account management preferred.
  • Leadership and interpersonal skills.
  • Proven track record of meeting sales targets.
  • Willingness to engage in sales conversations.
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