Service Writer/Technician Advisor
Listed on 2025-11-30
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Trades / Skilled Labor
Service Writer / Technician Advisor – Kubota Dealership (Coldwater, MI)
Location: Kings Equipment Group – Coldwater, Michigan
Position Type: Full-Time | Hourly | Pay Based on Experience
Kings Equipment Group, an authorized Kubota Tractor and Equipment dealership
, is seeking an experienced and motivated Service Writer / Technician Advisor to join our Coldwater, MI team.
This position plays a key role in supporting our service department and ensuring that customers receive timely, accurate, and professional service. The Service Writer / Tech Advisor will coordinate between customers, technicians, and the parts department to keep repairs moving efficiently and accurately.
Primary Responsibilities:- Write and manage service repair orders for agricultural, construction, and turf equipment
- Communicate with customers regarding diagnostics, estimates, and repair progress
- Work directly with technicians to guide and prioritize work in the shop
- Coordinate with the parts department to identify, order, and track required parts
- Look up parts and create detailed work orders in the dealership system
- Ensure accurate documentation of labor times, notes, and job completion details
- Prior mechanical experience required (diesel, electrical, hydraulic, or gas engines)
- Strong communication and organizational skills
- Familiarity with dealership service software and parts systems preferred
- Ability to multitask in a fast-paced environment
- Team-oriented with a customer-first attitude
- Competitive hourly pay based on experience
- Company-paid Health, Vision, and Dental insurance
- 401(k) with company match
- Paid Time Off (PTO) and holidays
- Career growth opportunities within a family-owned dealership group
Kings Equipment Group is a locally owned and operated Kubota dealership group serving Michigan’s agricultural, construction, and residential markets. We take pride in providing exceptional equipment, parts, and service support to our customers and creating a workplace where employees can grow and succeed.
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