Programme Director

The Programme Director is accountable for the successful delivery, governance and strategic leadership of the Education Network Northern Ireland (ENNI) programme. The role ensures contractual commitments, transformation initiatives, service improvements and customer outcomes are delivered safely, effectively and in line with agreed timelines, quality standards and budget.

• Lead end-to-end delivery of the ENNI programme and associated projects.
• Maintain the integrated programme roadmap, plan, dependencies and delivery strategy.
• Provide leadership to project managers, PMO resources and multidisciplinary delivery teams.
• Own programme governance, reporting, assurance, RAID, change control and escalation.
• Lead recovery planning where delivery, timelines or customer commitments are at risk.
• Build trusted relationships with senior Education Authority, partner and Capita stakeholders.
• Maintain oversight of budgets, forecasts, commercial performance and contractual obligations.
• Drive a culture of professionalism, ownership, collaboration and continuous improvement.

• Significant experience leading large-scale managed services, technology transformation or complex change programmes.
• Demonstrable delivery success within regulated, public sector or similarly complex environments.
• Strong programme governance, risk, financial and commercial management capability.
• Experience leading multidisciplinary teams and managing third‑party suppliers.
• Credible executive‑level communication, negotiation and stakeholder management skills.
• Ability to turn complex delivery challenges into clear decisions, recovery actions and measurable outcomes.

• Experience with in education, government or large outsourced service environments.
• MSP Practitioner, PRINCE2 Practitioner, Agile, PMP or equivalent programme management qualification.
• Experience of major transition, transformation, service modernisation or customer recovery.

ENNI is the core education technology managed service currently delivered by Capita for the Education Authority in Northern Ireland. The service supports schools and the wider education technology environment while the account also manages substantial change, lifecycle, commercial, governance and transition activity.

• Competitive salary, dependent on experience, plus bonus.
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Auto‑enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward‑thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth – offering exciting opportunities to expand your skills, explore new paths and advance your career.

Join us and discover a career with purpose. #Careers With Purpose  Customer first, always Fearless innovation Achieve together Everyone is valued

At Capita, we're committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process.

Please email rea or call and we'll get back to you to discuss.

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to