Customer Care Specialist: Complaints, Social & Calls

A Customer Service Company based in Northern Ireland is seeking a Customer Service Representative to oversee customer care for Internet Brands, including complaints handling and social media engagement. The ideal candidate will have excellent communication skills, a minimum of two GCSE passes, and at least 12 months experience in customer services. The role requires knowledge of FCA and TCF regulations, with a willingness to pursue further qualifications.

This position is crucial for ensuring compliance and providing exceptional customer service.
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