Store Colleague

Job Overview

Location:

10, Riverside Retail Park, Phase 2, Castleroe Road, Coleraine, Londonderry, BT51 3QQ

Salary: £12.71 per hour (Part‑time, 24 contracted hours, Permanent contract)

As a Store Colleague, you will be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You will build strong customer relationships and enhance the experience for our customers.

• Outstanding Customer Service:
  Capable of providing personalised and attentive service, ensuring every customer feels appreciated and understood.
• Strong Communication
  
  Skills:
  
  Proficient in verbal and written communication to effectively engage with customers and convey information.
• Effective Problem‑Solving:
  Skilled in addressing customer questions and resolving issues quickly and efficiently.
• Eagerness to Learn: A keen interest in ongoing learning and professional development.
• Target Focus:
  Recognises the importance of setting and achieving targets in a retail setting to enhance business performance.
• Team working:
  Understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals.
• Flexibility:
  Able to work shifts that may include evenings, weekends and some bank holidays.

• Attractive rates of pay
• Paid holidays
• Additional leave for birthdays and special occasions
• 20% colleague discount in Stores
• Discretionary annual bonus scheme
• Access to other discounts and benefits
• Opportunity to do charity work in your local community
• Career progression