MGMT Project Manager

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Job Title: Project Manager

Location: Willowbrook Supported Living Service, Coleraine, BT52 1ET

Salary Scale: £53,000 - £56,000 per annum pro rata

FTE: 39.5 hours per week

Hours: 20-30 hours per week (flexible, including evenings and weekends)

Responsible to: Regional Care Manager

The Project Manager leads a team which provides the best possible care and support for people living within a supported housing service. The postholder will deliver an outstanding service which enables people to stay healthy, be safe, and live well. They will lead and develop high‑quality regulated support services for individuals with learning disabilities and other support needs.

The Project Manager will ensure that the people supported by the service have their tenancy rights protected, are supported to achieve their life potential, and are included in making decisions about their lives at every available opportunity no matter their level of disability. The postholder will work within relevant legislation, operational budgets, standards, regional guidance and organisational policies and procedures. They will contribute to the Christian ministry and mission of the Presbyterian Church in Ireland (PCI) through the delivery of the duties outlined.

In summary, the postholder will act as an outstanding role model, leader, and manager of the Willow Brook team, ensuring that:

• The team excels in quality improvement, safeguarding, health and safety, and resource and financial management.
• Willow Brook is characterised by a high‑performing team that reflects the Council for Social Witness values and supports our Mission Statement People Matter to God.
• Willow Brook is a harmonious, open, and positive environment, where people are receiving excellent support and care and where the staff team is empowered.
• The staff culture promotes equity and champions inclusion where everyone can contribute, feel recognised and be valued.

Leadership and Management

• Lead by example, working alongside your team delivering support and demonstrating best practice.
• Develop the staff team through effective mentoring, coaching and training.
• Attend internal and external learning events and develop relevant knowledge, techniques, and skills.
• Ensure your team understand the role of key working and use this model to deliver good outcomes for people.
• Participate in the internal audit process and the development and implementation of new and improved policies and procedures.
• Liaise and ensure compliance with relevant legislation, regulations, standards, regional guidance and internal policies and procedures.
• Comply with statutory and contractual reporting requirements for the Regulation, Quality and Improvement Authority and commissioning bodies.
• Promote good working relationships with relevant personnel within the Council for Social Witness, statutory and voluntary sectors.
• Provide on‑call cover when necessary.
• Ensure compliance with legislation and procedures relevant to handling personal information and data.
• Attend management related training, meetings and seminars to develop new learning and improve the service delivery.
• Provide an advisory and support role for the management of any additional other future Council for Social Witness supported living accommodation projects for people with a learning disability.
• Ensure that the Policies and Procedures of Council for Social Witness are adhered to.

Administration

• Liaise with Choice Housing regarding maintenance and tenancy issues as required.
• Be responsible for implementing quality assurance standards, including monitoring and evaluation of the service offered.
• Liaise with relevant Government bodies in relation to tenants personal benefits and Housing Benefit / Supporting People monies.
• Ensure Health and Safety regulations are adhered to.
• Ensure all support documents and records are accurate and kept up to date; use information from digital and paper records to identify gaps, trends and issues and use this to make improvements.

Tenants

• Ensure effective person‑centred planning and support is…