Duty Manager

My client is looking for a looking for a Duty Manager to take a step into management with an opportunity to take responsibility for front of house and lead on customer service. The role offers a mix of leadership, daily variety, and impact on customer satisfaction. The successful candidate would lead, guide, and support a team of front-of-house staff, in line with the companies customer journey.

We need a Duty Manager who will… Have experience in a supervisory role Be able to lead and motivate a diverse team fully embracing our company values Be focused on high customer service standards Have excellent verbal, written and IT communication skills Create an environment where colleagues can achieve their full potential Have to manage cost control and drive income in all areas of the business Demonstrate exceptional time management and deadline compliance National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications will need to be achieved within a set timescale if not qualified.

This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting What can we do for you? Well, along with a competitive salary and opportunities for development, you’ll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.