Senior Quality & Enablement Lead - Customer Care
Job in
Coleraine, County Derry, BT51, Northern Ireland, UK
Listed on 2026-07-04
Listing for:
HeliosX Group
Full Time
position Listed on 2026-07-04
Job specializations:
-
Quality Assurance - QA/QC
Job Description & How to Apply Below
HeliosX Group is seeking a Senior Quality & Enablement Manager to oversee Learning & Development and Quality Assurance. You'll lead the evolution of existing frameworks into scalable systems for improved agent performance and customer experience in a regulated Health Tech context.
This role requires a strong hands-on leader with experience in both L&D and QA, capable of partnering across teams to ensure quality and learning standards are maintained.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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